Shipping & Delivery Policy

Company Name: LOCUS International Exports
Owner: Mr. Amar Usha Dilip Kenjale
Website: www.locusinternationalexport.com

1. Domestic Shipping (India)

All orders confirmed with full or partial advance payment are processed within 1–5 business days.
We ship using leading courier partners like Blue Dart, Delhivery, and DTDC for safe and timely delivery.
Tracking details are provided to customers via email and/or WhatsApp upon dispatch.
Estimated delivery within India typically ranges between 2 to 7 working days.

2. International Shipping

LOCUS offers global shipping via air and sea freight.
Shipping terms include EXW, FOB, CIF, CNF, DDP based on mutual agreement.
Buyers must bear import duties, customs clearance charges, and local taxes unless DDP is agreed in writing.
All international payments must follow the OUR method; the buyer pays all associated transfer charges.

3. Packaging

Products are packed using export-grade materials like bubble wrap, corrugated boxes, heat-shrink film, and wooden pallets when required.
Customized packing is available upon request at an additional cost.

4. Shipping Insurance

Insurance is optional and can be arranged at the buyer’s request.
If insurance is declined, LOCUS is not responsible for any loss or damage during transit.

5. Delivery Timelines

Standard lead times range from 2 to 6 weeks depending on the order type and volume.
Custom or OEM orders may require 4–8 weeks of production time.
Delays due to port congestion, customs inspection, or force majeure events are beyond our control.

6. Shipping Responsibility & Risk Transfer

For EXW, risk transfers to the buyer when goods are handed over at our factory or warehouse.
For CIF/DDP shipments, LOCUS retains responsibility until delivery at the destination port or buyer’s location.

7. Customs & Clearance

It is the buyer’s responsibility to ensure compliance with local import regulations.
LOCUS will provide the necessary documents: Invoice, Packing List, Certificate of Origin, Bill of Lading/AWB, and any pre-agreed inspection reports.

8. Contact for Shipping Queries

For shipping-related assistance or specific requests, contact:

LOCUS International Exports
Address:Lokmanya Nagar, Pada No.04, Thane West, Mumbai – 400606
Email: info@locusinternationalexports.com
Phone: +91 86522 64355